Tradeflock Asia

Zakwan Zulkefli   
Zakwan Zulkefli,Human Resources & Training Manager,Dash Resort Langkawi

Strong problem-solving abilities equip Zakwan to confront challenges directly, finding inventive solutions to promote ongoing improvement. Guided by a strategic approach, he ensures that HR efforts closely match organisational objectives, promoting lasting change and facilitating success. Through his commitment to instigating positive transformations, Zakwan remains a source of inspiration, empowering teams to reach their maximum potential.

As the HR & Training Manager at Dash Resort Langkawi, cultivating a mindset that evolves alongside the company is key to driving engagement, boosting retention, and building a culture of continuous improvement. Here are practical strategies to nurture this growth mindset within your organisation:

1. Promote a Culture of Learning

  • Continuous Training Opportunities: Provide ongoing internal and external training sessions, workshops, and certifications to encourage employees to acquire new skills and enhance existing ones.
  • Mentorship Programs: Establish mentorship initiatives where seasoned employees guide their peers, fostering collaboration and a supportive learning environment.

2. Encourage a Positive Attitude Towards Challenges

  • Normalise Failure as a Learning Tool: Shift the perspective on failure, viewing it not as a setback but as an essential part of personal and professional growth.
  • Open Discussions on Challenges: Create safe spaces where employees can openly discuss obstacles and brainstorm collective solutions.

3. Embed Growth Mindset in Performance Reviews

  • Focus on Development: Move beyond evaluating past performance by engaging employees in conversations about their strengths, potential, and growth areas.
  • Set Development Goals: Encourage team members to establish personal development goals aligned with their aspirations and the company’s long-term objectives.

4. Incorporate Flexibility and Adaptability

  • Agile Work Practices: Implement agile methodologies that empower teams to respond quickly to change, promoting adaptability to new roles and responsibilities.
  • Encourage Innovation: Foster an environment where employees feel empowered to experiment, with support in place for innovative ideas and projects.

5. Recognize and Reward Growth Efforts

  • Acknowledgment of Learning and Growth: Introduce recognition programs that celebrate employees who actively seek development opportunities, even when faced with setbacks.
  • Rewarding Collaboration: Reinforce teamwork by recognizing employees who contribute to the growth and success of others within the organization.

6. Communicate the Vision and Values

  • Connect Individual Roles to Company Success: Regularly highlight how each employee’s contributions align with and impact the company’s broader goals.
  • Transparent Communication: Keep communication open and transparent about changes, developments, and strategic decisions, ensuring employees feel informed and included.

7. Invest in Leadership Development

  • Train Leaders on Growth Mindset Principles: Equip leaders with tools and strategies to cultivate a growth mindset within their teams, encouraging continuous learning and resilience.
  • Leverage Leadership Styles: Empower leaders to adopt leadership styles that inspire trust, confidence, and empowerment within their teams.

Fostering a growth mindset as an HR leader involves commitment to continuous learning and transparent communication. This builds a resilient workforce ready to embrace challenges and drive company growth.